Healthy, high-performing cultures don’t just happen.
Cultures are embodied and reinforced by leadership styles, leader priorities, work procedures, and perceptions of what’s valued, rewarded and punished.
If these are not conducive to employees working in healthy, happy, connected ways, both the individual employees and the broader organisation can be negatively affected.
These negative effects can take a range of forms:
- Employee disengagement, absenteeism, presenteeism, turnover
- Low team cohesion
- Negative attitudes, cynicism, drama, gossip
- Negative impacts on customer service, customer satisfaction, and work performance
- Impacts on organisational outcomes such as profitability and adaptability to external changes
How many of these show up in your workplace?